Terms & Conditions

Customer Care

Welcome to Ecoflow! We are an online store offering a wide range of eco-friendly products. Our mission is to help you live a sustainable lifestyle while protecting the planet. If you have any questions or concerns, please do not hesitate to contact us. Our customer care team is available 24/7 to assist you. Our customer care policy is designed to provide you with the best possible shopping experience. We strive to respond to all inquiries within 24 hours. If you need assistance with placing an order, tracking your shipment, or returning a product, we are here to help. We value your feedback and use it to improve our products and services. If you have any suggestions or comments, please let us know. We appreciate your business and look forward to serving you!

Privacy & Safety

At Ecoflow, we take your privacy and safety seriously. We use the latest security measures to protect your personal information and ensure that your shopping experience is safe and secure. We use third-party banking to verify payment and we never store your credit card information. We collect data such as your name, address, and email address to process your order and provide you with the best possible service. We do not share your information with third parties unless it is necessary to fulfill your order, such as with shipping carriers. If you have any questions or concerns about our privacy and safety policy, please do not hesitate to contact us.

Wholesale Inquiries

Thank you for your interest in selling Ecoflow products! We are always looking for new retail partners who share our commitment to sustainability. Please email us at wholesale@ecoflow.com with the following information: - Your name and contact information - Your store name and location - Your business type and website - Which Ecoflow products you are interested in carrying We will review your application and get back to you as soon as possible. Thank you for considering Ecoflow!

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments